Customer Testimonials

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Google Oct 26, 2020

Got my car in on time and finished quickly. They make it easy.

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Google Oct 26, 2020
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Google Oct 26, 2020

Quick friendly service.

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Google Oct 26, 2020

Logan was AMAZING! I've always dreaded buying cars and feeling like I got ripped off but that didn't happen!! I came from Idaho to buy from Brent Brown and Logan. It was worth it! I flew down to SLC, drove to Brent Brown and was treated fantastic! I LOVE my car. I cannot thank Logan enough and will be sending people from Idaho to you!!!

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Google Oct 25, 2020

Awesome experience!!!! We worked with kanoe. This was our first experience buying from a dealership and he made it so pleasant. We avoided buying from dealerships before because we didn't like the pressure of salesman, but he was recommended by a friend and turned out to be amazing. We told him what we were looking for and he showed us exactly what we asked for. He was knowledgeable about the car we were looking at because he happened to drive the same kind. Very helpful. Very kind. Very honest. No pressure sales. Just friendly, cheerful and enjoys helping people ...

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Google Oct 24, 2020

Brent Brown is always very efficient and professional. I drive all the way from Pleasant Grove because of the way they make me feel about their service.

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Google Oct 24, 2020

Buying a car at Brent Brown Toyota was amazing, easy, and actually fun. Brock Deluca was my sales person and went above and beyond to ensure my needs were met and that communication was effectively passed to the whole team. I would definitely recommend them and plan on repeating the car buying experience with them in the future.

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Google Oct 23, 2020

We didn’t have an appointment but they got us right in. It saved us a lot of time as we live out of town.

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Google Oct 22, 2020

Mikah at Brent Brown Toyota was excellent to work with on the purchase of my new 2021 Tundra. He gave amazing customer service and was very kind and knowledgeable.

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Google Oct 22, 2020
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Google Oct 21, 2020

Kai and Logan were absolutely amazing they really took care of me. They really had my best interest at heart and were extremely kind and hardworking.

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Google Oct 18, 2020

Had a great experience at Brent Brown in Orem. We were helped by Logan and Mikah and they were amazing and very helpful. We are so excited to be driving home in our new car. Thanks guys

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Google Oct 18, 2020

So happy we went with Brent Brown Toyota! Logan and Mikah were wonderful and were so helpful and friendly!

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Google Oct 18, 2020

Going to Brent Brown and working with McKay “Hammer time” Smith painting a new perspective of the car buying experience. Talk about no pressure sales, we told McKay what we wanted and what we could afford and like a magicians made it happen. I love this place and will forever recommend this place to all of my loved ones.

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Google Oct 17, 2020

My husband and I just went to Toyota Brent Brown to get a Rav4. They had the exact car we wanted. And we went home with a beautiful certified used Rav4 that night!! Mckay (hammer time) Smith was so helpful and took really good care of us! He is amazing! Everyone we worked with was incredible and we recommend this place to everyone now.

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Google Oct 17, 2020
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Google Oct 16, 2020

Kai+ Ethan were very helpful

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Google Oct 16, 2020

Steven has a great help! I was looking into midsize trucks and wanted to decide between a manual and an automatic. He took me on some test drives and was extremely knowledgeable about the product.

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Google Oct 15, 2020
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Google Oct 15, 2020
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Google Oct 15, 2020

The service was great! Alex Cieslak was very helpful and did an excellent job walking me through my appointment.

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Google Oct 14, 2020

Good reliable service.

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Google Oct 12, 2020
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Google Oct 12, 2020
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Google Oct 12, 2020

Just gotta say, I have been taking my Toyota here for years and I have ALWAYS been satisfied with the service and the workmanship, but this last visit has solidified my thoughts 10 fold. I took my vehicle in and had it serviced before I took it on a trip. During my trip, I noticed a problem that wasn't there before. When I got back a month later, I called Caden, told him what happened. He fit me in the NEXT day, found the issue and fixed it free of charge...then did something even more rare these days... apologized ...

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Google Oct 11, 2020
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Google Oct 10, 2020

Jordan Christensen was the Best Salesman ever!! No pressure- full of great information. I have already sent family to him and will continue to recommend him to every person I know!! I will definitely buy all my future vehicles from Jordan!!

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Google Oct 10, 2020

I've been wanting a truck for a long time and today Tom Shields helped me find the perfect one! I couldn't be happier with the deal I got or the truck Tom found for me. Thanks so much! Best car buying experience I've had in a LONG time. No pun intended =)

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Google Oct 10, 2020

Had an excellent experience at Brent Brown Toyota today. Wasnt really expecting to purchase a vehicle today and Tom Shields won me over. Fair, honest, and great personality. Thanks Tom! and Brent Brown Toyota Team! Happy Customer for life 🙂

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Google Oct 10, 2020

Best car buying experience we've ever had. Drew was the BEST! We were able to understand our options and everything without any pressure or weirdness. Truly restores my faith in the car business. ✨

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Google Oct 9, 2020
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Google Oct 9, 2020

Jordan Christensen (nice last name right) was a great salesman who got me in an upgraded car for the price point I was Looking for. Was a very smooth and easy process. All things that car shopping brings with stress and pressure, Jordan just reassured my concerns about the vehicle without being pushy. 100% will only go here!

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Google Oct 7, 2020

BEST CAR DEALERSHIP IN UTAH !

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Google Oct 7, 2020

Steven and owner was the best salesmen & business men! Very courteous and very professional! He listened to what we needed and what we liked and had no problem showing us different types of cars and explaining all the different types of features each one had. Overall the experience very good but Steven made it excellent! We will be purchasing our future cars from him and referring all family and friends 🙂 Thanks So Much

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Google Oct 6, 2020

Tom and Rick took care of us. They helped me get into my Toyota Sienna for what I wanted to pay and had us out of there speedy quick which I appreciated as a mom of 3. Thanks again!

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Google Oct 6, 2020

McRae helped me a lot because my dream car is an Audi, i knew it’s obviously i can’t get a car like that because i was looking for a cheap car such as Honda Civic 2006. And what happened was i got the Audi for an amazing deal. He helped me to get my dream car.

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Google Oct 6, 2020
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Google Oct 5, 2020
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Google Oct 5, 2020
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Google Oct 5, 2020
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Google Oct 5, 2020

This is our first experience buying a brand new car. We went in just to look at the new Rav 4 Hybrid, but our salesman, Brock, listened to our needs and we ended up buying a Highlander Hybrid instead. We have more space and more features that were so important to us. We are so happy with our choice. My wife absolutely loves her new car. We look forward to working with Brent Brown for years to come.

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Google Oct 4, 2020

Kai was a great help as we were trying to pick out a Rav-4. She wasn’t pushy and wanted us to get the best car within our budget. We hate car dealerships but Kai made it a little smoother and we left happy.

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Google Oct 3, 2020
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Google Oct 2, 2020
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Google Oct 1, 2020
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Google Sep 30, 2020
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Google Sep 30, 2020

I went to Brent Brown to get a car for my 16 year old son. McRae helped us find something that was in my sons price range and was not pushy at all. McRae really worked to make the entire experience pleasant. When I’m in the market for a car in the future, due to this experience I will definitely be buying from Brent Brown.

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Google Sep 30, 2020

While shopping for a midsize Suv, we were met by McRae. He showed us a beautiful, well-equipped Highlander, demonstrated every feature, patiently answered our questions, and took us on a test drive. McRae is one of the most congenial Salesmen you will ever meet. He appeared to be honest, sincere, knowedgeful, and most pleasant to work with, whether you buy from him or not. If you truly want a pleasant shopping experience, we're sure McRae will help you have one!

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Google Sep 29, 2020

McRae is the best. A simple no nonsense experience. Buy the car. Enjoy the car. Fair Price.

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Google Sep 29, 2020

McRae did an awesome job helping us decide what we wanted and giving us a non-pressure experience. He was always waving or acknowledging each time we came back to visit.

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Google Sep 29, 2020

I absolutely love this place. My family has bought all our cars from here and I have no complaints. McRae and Greg helped me find my perfect car. And also helped me get my payments down. I will definitely come back

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Google Sep 29, 2020

I had a wonderful experience at Brent Brown Toyota. McRae went an extra mile to get me the perfect car and loan according to my budget. I really appreciate his dedication and help.

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Google Sep 28, 2020
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Google Sep 27, 2020

Emma made my experience really great! She was patient and helped me out a ton!

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Google Sep 27, 2020

Steven and Logan did a awesome job at getting my fiance and I into our brand new Camry SE Nightshade 😍🤤❤️ love this place. They really care about making sure you are happy with your purchase.

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Google Sep 27, 2020

People are professional. And were willing to wear a mask when they saw I had one.

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Google Sep 25, 2020

Super friendly, super flexible. Very reliable. Very satisfied. The service is very excellent

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Google Sep 24, 2020

I have purchased 4 brand new vehicles from Brent Brown Toyota,..(2006 Toyota Corolla, 2017 Tacoma, 2020 Tundra, and a 2020 Camry) they are a great dealership to work with. There is no pressure in making a purchase, they simply educate you on what’s available including options and then give you the best price they can. Chris Cervantes is great I highly recommend this man he’s just a good person to deal with. I have sent many friends and family members here including my parents to Chris. My latest purchase was with Jordan Christensen (on the 2020 Camry for my wife) he was great ...

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Google Sep 24, 2020

They are always very professional and very quick with the service. Haven’t had any issues whatsoever.

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Google Sep 23, 2020

Mikah was super helpful when I was trying to find a car I liked. He wasn't pushy at all, he just wanted me to get to know all of my options. He knows a bunch about all the cars and made sure that I knew exactly what I was getting. He's definitely the person to talk to. He was very personable, efficient, and friendly. Toyota had an awesome selection of cars with a wide variety of prices that beat the competition! I checked out a bunch of different car dealerships and this was definitely the best one to ...

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Google Sep 22, 2020

Mikah our sales representative was amazing! He made sure we knew everything we needed to about the cars we were looking at and then some. He made sure we were happy with what we were getting before we drove off the lot. Everyone at the dealership was very helpful. I loved my Sienna and will miss it dearly but I'm so excited to have my new Highlander. It has everything I wanted and then some. Thank you Mikah for being awesome!

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Google Sep 20, 2020
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Google Sep 19, 2020
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Google Sep 19, 2020
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Google Sep 19, 2020

We Bought a Truck from Brent Brown Toyota and Logan Tenney was awesome to work with and we got a great deal on our truck. I highly recommend going to Brent Brown Toyota in Orem, Utah and asking for Logan Tenney he will take care of you! Thanks again Logan for all your help!

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Google Sep 18, 2020

Logan was extremely friendly and helpful. I would definitely recommend everyone goes to him for anyone’s car buying needs!

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Google Sep 18, 2020
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Google Sep 18, 2020
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Google Sep 17, 2020

Brian Zepeda helped my husband and me to get our new car! He worked very hard to get us approved with our credit! He is very proactive, trustworthy and a very good person. We are super happy with our experience there thanks to him. We recommend you to buy your new car with him 100%!

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Google Sep 16, 2020

(Translated by Google) Very good attention! 👍🏼 (Original) Muy buena atención! 👍🏼

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Google Sep 16, 2020

Great customer service especially with ismael flores

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Google Sep 12, 2020

This turned out to be a smooth and painless experience. Buying a new car never happened this quickly before. Sales and finance were prepared before I arrived at the dealership, making the whole process as short as possible. Rylee in sales and Sheldon in finance were top notch.

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Google Sep 11, 2020

If you go in, and have an appt scheduled... they take care of you. I had a girl, can’t remember if it was lani or lele but she was so fast. Told me 1.5 hrs and was apologetic for probably taking a while, and they ended up done way faster and over estimated. Which is much more preferable to underestimated time wasted.

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Google Sep 11, 2020

Historically, I have dreaded buying cars. I wanted to get a super-reliable vehicle and all my mechanic friends directed me to Toyota. My last vehicle was a BMW X3, and it devaluated like a rock in water. I know the 2019 Toyota Highlander Hybrid I just bought from Brett Brown Toyota in Orem will retain its value much much better. The entire staff was relaxed, kind, and there was no "selling", just answering my questions and informing me of options. I noticed an almost imperceivalbe dent, which they fixed to perfection. Spender and Brock provided heartfelt customer service. Great ...

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Google Sep 10, 2020

Mikah was able to help us find a truck that fit all of the parameters we were looking for: price, trim and configuration. He knew his stuff and was very friendly and helpful. When we had to wait for the truck to get its windshield replaced and rust protection applied before we could pick it up he made sure to keep us updated on its progress so we could come get it the moment it was ready.

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Google Sep 9, 2020

Our family has bought about 4 vehicles from them now within 1 year, used and new. They have great customer service and are very willing to help us find a good vehicle in our price range. Extremely patient! Sometimes I feel like we are a headache because we are there for super long sometimes multiple times a week and they just make you feel welcomed the whole way through without a problem. Brock DeLuca is our main guy there who helps us. We have also worked with Rick I believe it was ( My husband remembers the names more than I Can). They ...

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Google Sep 9, 2020

Kai Hendry was super helpful and easy to work with when we were buying our Tacoma! Had a great experience.

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Google Sep 9, 2020

“We’re bending over backwards to make you a customer for life.” Nobody does it quite like Brent Brown Toyota! We had almost giving up on Toyota because of our horrible experience at Karl Malone Toyota. But we purchased a 2020 Toyota Tacoma TRD Sport on Labor Day from Brent Brown and couldn’t be happier. Upon arrival we were kindly greeted by Brian Z. and instantly felt like we were in the right hands. Brian was not pushy, he was relatable and when we pushed back he tried his best to accommodate. In fact he helped us make better decisions ...

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Google Sep 8, 2020

We bought a 2020 Rav 4 on the 9/5. Logan was a great low pressure salesman that let us look and was just there to answer questions. It took about two hours total and was a over all great experience.

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