Customer Testimonials
Great facility with the best staff! Rylee is the best!! Got me all the info I needed, made the process simple, and had me in and out of the dealership in 5 minutes!!! Third vehicle I’ve bought from them! I’ll check with them every time I’m in the market!
Service is great! They are there to listen and make you happy. They bend over backwards for you
Drew is one of the best service reps I’ve ever worked with. Very friendly and got me an appointment right when I needed it. I’ll definitely ask for him again!
Kai and Sam were great and helped us a lot appreaciated the help.
This is our second time purchasing from Brent Brown because we were impressed enough to come back and we loved working with new comer Sam and his trusted mentor Kai-thanks y’all!!!
Fast Quality service and friendly employees doesn’t make you feel like you have to do unnecessary repairs
Great dealership. Brock was awesome in every way. Finance not so much! We paid cash for a new Tacoma and we’re made to feel inferior because we asked questions about extended warranties and did not purchase. Left an unfortunate bad taste in an otherwise nice experience with Brock.
This dealership is awesome I was in a hopeless situation upside down in auto loan and Maddy over sales is amazing she is awesome person and deserve to know .. the finance manager was awesome very knowledgeable they were amazing...
Bob Sanders and Colby Sanders are the best team. Thank you guys for your help.
They were faster than the hour that I expected. I was notified about the condition of my tires, brakes and alignment.
the service was prompt, people were friendly.
Service and shuttle were quick and efficient.
I am ver pleased with my car and Jason was excellent he let me drive him all over before signing anything and I didn’t jerk him around once being I haven’t driven standard in 30 years but I love it and I will be going back to Jason when I am ready for a new truck
McKay and Steven were very friendly and helped me get the car I wanted in a reasonable time. Also didn’t charge me a market adjustment fee
(Translated by Google) They attended me super fast, super friendly employees, (Original) Me atendieron súper rápido , los empleados súper amables ,
I overall had a good experience buying a Tacoma at Brent Brown. The staff was pretty straightforward. Whole process took about two and a half hours. An hour of that time was waiting for the detailers to finish up my Tacoma so that it’s shiny and perfect when I drive it off the lot. I give five stars.
From the sales team to Josh things eventually worked out for our needs at this stage in our lives. Our children have purchased from Brent Brown in the past so their experiences were what had us reach out to your team. What really helped was the salesman agreed to deliver the vehicle to Vernal.
Service department has always been good to work with but Andrew was the best I've ever had there.
Brent Brown's Service department has always been very good to work with. They actually care about their customers and do their best to help them at a reasonable price.
Lani and Joel always provide a nice personal touch and go the extra mile to answer my questions.
Jeff Pack was amazing. Kept us updated on cars several times per month. Deserves a raise today!
They were fast and awesome and saved me money on the work done. We’re nice and didn’t charge for Labor.
Technician was EXTREMELY knowledgable, courteous, beyond helpful, and found me in the waiting room. He is a 'keeper' but he will probably be promoted to 'the boss'!
I liked my guy…the one who worked with me. Jared. Good experience and I love my RAV4
The dealership is very clean and all the people were curious. I took the shuttle home and he was very pleasant. Also the shuttle came back to get me when the car was done and the different driver was also very pleasant. Thank you
Jose was my contact during the service for my RAV4. I was treated so well and a free shuttle was provided to drive me somewhere during the repair. Great service!
Had the best experience working with Kai and the other people at Toyota. I was given clear answers and the expectations were set from the get go so I knew what I was getting into. I've bought several cars from Kai over the past couple of years, and I will keep going back to her for this reason.
I really enjoy working with advisors Lani and Joel. They both always take very good care of me. The last couple appointments have been scheduled over the phone by Tanya and she is always great and very helpful. This dealer has taken care of oil changes up to diagnostic and warranty services and always been good.
There is no better Sales Consultant than Macsen. We had such a great experience working with him. He is knowledgeable, personable and makes you feel at ease buying your next car. So when you make your way to Brent Brown Toyota make sure you ask for Macsen. You are in good hands.
Great place to work with! Jordan Christensen and Finance Andy was Amazing to work with.
I loved how the salesman had treated me while I was at the dealership. I was treated like I am special to them. The salesman made the process seem less stressful for me
My service was amazing. They were timely and fixed everything that needed to be fixed.
The Attention to detail, plus the feeling of being surrounded by people who cares at Toyota makes me feel happy. Thanks for taking care of my vehicles. Thanks, Lonnie. You are the Best!!! Gonzalo Jaramillo
Bryan is humble and kind for any reason you're here. The best salesman ever met for long years. The best experience buying a new car, my 2021 Corolla LE is awesome.
Bob Sanders is the salesman of the decade!!!
Great service from these people ang got a great eco saving car within my budget
The easiest car buying experience I've ever had. Never once felt uncomfortable. Thank you Dallas!
I took my car in for a scheduled appointment. When I got there I found out the appointment wasn’t on the schedule. Service advisor Milani Hedquist was very helpful very kind. She helped me get my car in and taken care of. Prior to this I didn’t have a great experience. I almost didn’t come back. Because of her kindness and help I will definitely be back again. Thank you Milani.
First impression is how clean the facility is kept. The personnel working there are very polite and are prompt in serving their customers. They are very knowledgeable, too. We have been treated very well each time we have our Venza serviced there. Thank you to this wonderful team. Very kind, courteous, and professional.
Very organized, personable and thorough! Andrew super Service Adviser! Great Dealership!! Overall, best dealership I have worked with over the years!
Fantastic car dealership, they have great employees and answer your questions confidently, if you go make sure to talk to Macsen
This was the third service on my RAV4 and I have been so impressed each time! I was in and out in a very reasonable amount of time! They game always treated me great!
Had a great experience buying my new GR86 from Austin, Todd, Sheldon, and the rest of the fantastic staff at Brent Brown Toyota! All my questions and concerns were addressed and resolved over just a couple days. I can’t wait for my new car to get here! Great work!!
Amazing service! Quality ownsership
They had cars when other dealerships did not and Todd Robinson was great at helping us work out where we wanted to be in payments and which vehicles.
Great local dealership. They have a lot to offer and are able to meet your car buying needs. Macsen is friendly, easy to work with and will help get the perfect car for you.
I worked with Kai this weekend and while we didn’t end up finding anything that worked for me and my wife, I’ve never been treated with such consideration and kindness at a dealership before, and will definitely come back to her when we are in a better position. It was refreshing to work with a woman!
Kai was so helpful and genuinely cared to make sure everything went smoothly for me. Can’t recommend her enough! The rest of the Toyota crew were super easy to work with too
It was a recall. Good job.
I've Purchased 4 Cars from McKay at Brent Brown over the years and never been Disappointed. Each of them performed Great with next to no problems. I went in last week and gave a few details of what I had in mind for a used Vehicle for my Daughter. The next day I had 6 Puctures/Video's of Candidates. When we met with McKay later in the week he said he had one she should Drive. She liked it but, I had her drive a few others. She drove out later that day with the one he'd picked and ...
My parents and I just dropped off one of our car to have serviced and they were very helpful at Toyota service. 👍
I enjoy taking my car there to get it serviced. It was done very well . Thank You Darlene Romero
Had a great experience and got the car I wanted. They treated us with respect. Gave us a fair deal on our new car and for our trade. I highly recommend them.
Had a very pleasant experience with Kai!
Was happy with visit. Wish the quote for cost of service included the discount for Toyota Care . It was a nice surprise to know the final cost was much lower, but it was shocking initially.
Dallas was great to work with. We were very happy with the entire process. Thanks.
Easy to work with friendly very helpful explained everything about the deal with us not pushy very patient thankful to have such great people to help us
Always good service for a reasonable price. This is the first time in 50 years of driving that I’ve felt that the dealer’s service department was the best choice!
Had a great experience. Everyone was super friendly and helpful. Got my oil changed and windshield wipers changed.
I went for an oil change and they where friendly and fast to get it dine
McKay and Bryan Holmes were very knowledgeable and helpful with our car buying experience. I would go to them for any future car purchases. Very happy with their help!
If you have an appt you get right in waiting room is very comfortable and relaxing then you are done and on your way😊
I had my tacoma serviced at brent brown toyota in item. I couldn't have been happier with the results.
I was helped promptly. The work was done in a timely manner. I was treated very well.
Thanks for your service to keep in optimal condition my vehicle and good customer services
Organized, clean, attention to detail. I appreciate the customer value and delivery. Expert and accurate service. Reasonable pricing.
Brent Brown dealership had what I was looking for and made my experience a pleasant one.
Would recommend Macsen Viehweg in a heartbeat! Knows his stuff and is great to work with
Very pleased with service employee who took care of this out of state traveler. He knew his subject matter and treated me well.
Would recommend Macsen Viehweg in a heartbeat! Knows his stuff and is great to work with. Thanks BBT!
Macsen Viehweg helped us to buy our used Avalon. It was in such great condition and has never give us any problems! I would buy again from Brent Brown!
Bought a Tacoma here in 2019 and then came back a year later to buy a 4Runner. Both experiences were great!
Clean operation with quality associates simply working to help you find what you need. They have some pretty cool displays and antiques as well.
Macsen is so nice and not too pushy. I would definitely recommend him to anyone!
Worked with Macsen Viehweg to acquire a Toyota Avalon and he was fantastic. Got us the deal we needed on a really nice used car. Then I referred a good friend to Macsen and again found that he was very well taken care of and came away with just the car he wanted as well. Macsen knows his cars and how to find good deals for his customers. Keep him around
Macsen was fantastic. He was very helpful in giving details about to models we were looking at, and he was clear on pricing. I never felt overly pressured, and he helped us find the best deal in our price range.
Traded in our old 4Runner for a 2022 4runner and it was a seamless transition, very easy.
I chose to work with hunter for about a month. He helped me choose exactly what I was looking for and even with my bad credit we made a one year plan with the financial department. I feel good about my decision and Brent Brown!
The individuals that I worked with with were very professional and very helpful. They gave me very good advice and were very knowledgeable!
Find Harley. Very transparent, very helpful, and very patient. Not your typical pushy salesman. He's got your best interest in mind. Overall great experience at Brent Brown Toyota!
Best deal I have ever had. Couldn't believe that I was able to get a newer vehicle so fast!
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Tom’s a great guy! Super helpful and personable. Gave us accurate information and seemed like he cared about our best interest
Great service at a fair price Had an emergency on a Saturday and they worked us in and got it done. Thank you Joel! You're the best!
Excellent service by the whole team. Really felt like they wanted to help me out and make sure everything was taken care of. Pricing was also very competitive and I don’t feel like I could get better prices elsewhere.
Always treated with respect. Service employees are professional, friendly and respectful. I used the shuttle this time. Was seamless on getting a ride to and from Brent Brown.
The service people were very nice and explained what they were going to do and how much it would cost right up front.
Fantastic Experience! Took my needs into consideration and help me find and purchase the car that worked the best for my situation. Went above and beyond to make sure I had the financing that fit my budget!
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