Customer Testimonials
Mike was my service manager and he was great I was very emotional and crancky and not kind and he was very paitient with me. He worked on my car quickly and was very happy inspite of his ruff day
I went to Brent Brown to have my truck serviced without an appointment , the young lady at the service desk was great. She was very helpful and got me right in. I just waited because they have a comfortable waiting area and I was able to take care of some calls . I have been happy every step of the way with my purchase at Brent Brown and would recommend them to anyone. THANKS
Awesome customer service, Mac was a great salesman to work with.
Drew Brown was very effecient, helpful, knowledgeable, and kind. He made the whole test drive to buying a car process painless. Thank you !
Very kind salesman Kenoe was so friendly! Cared about finding me what I would love! I’d recommend him to others.
Wow, what amazing experience. From the beginning, I was greeted by Kanoe who listened to my problems and came up with solutions. The Toyota Family really looks out for your best interest. I definitely recommend them in your car buying experience. Thanks Kanoe!
Mo was great, i was able to get a loaner car while the team completed service on my vehicle. I received an update and timely notification when my vehicle service was completed.
The people are amazing and work with you great. Its impossible to leave unhappy. I got the car I wanted with a payment I could afford. I could not be happier
Recently I’ve been taking my tundra to get serviced here and they have been great. I’ve had Joel helped multiple times and he is great. Highly recommended.
loved the service!
I had a very pleasant and non stressful buying experience at every step of the way. Everyone was courteous and zero pressure. Best car buying experience I have ever had!! Thanks Brent Brown Toyota
Great experience, great service. Thank you.
My experience is always great when I have my Toyota serviced at Brent Brown. Their technicians are professional, and always courteous. First rate team!
the salesmen at Brent Brown were very courteous and helpful
The people here are great. The service is amazing. I highly recommend coming here for car repairs and/o to buy a car
I wanted to give out a huge!! High Five to Travis in Orem. He really went the extra mile to keep us updated on the progress of my Tacoma. I would recommend Brent Brown to anyone that owns a Toyota! They really know how to care of there clients!! Thank you again!
Great costumer service!
My appointment went rather well. I dropped my car of because I wanted them to work on it while I was at work. When I picked it up, it was cheaper than they originally quoted. Customer services was great!
Great customer service!! If you take your car in often, they assign one of their service employees to your account so you are always dealing with there same person. It is like having an account manager.
We brought our Corolla to Brent Brown Toyota and we received amazing customer service. We specifically worked with a man named Kyle and he was the definition of someone who went above and beyond. We got sold a "lemon" and he did the diagnostics and proceeded to help us figure out what we should do with the car. He spent a significant amount of time on the phone with us trying to help us out. He called our warranty people and he told us what we should do to get the car returned. If you go into Brent ...
Bought a truck from Brent Brown and had it less than a year, they said a certain repair was covered by warranty, then after diagnosing it they discovered it was an aftermarket component and I was charged the full diagnostic fee (>$100) and they couldn't fix it. I worked with Karyn and she was more than helpful with resolving the issue. Also did another repair for my wife's Rav. It was going to be more costly than we planned for but we worked with the service tech and they were able to find us another part and cut ...
Great Service
This dealership has a ton of inventory and a super clean facility! Had a great experience with Ryan; she answered all of my questions quickly and honestly!
I’ve bought multiple cars from these guys and it’s been a great experience every time! It’s always a relatively fast process and they always get me the best deals! I went to a different dealership and left without a car and I’ll never make that mistake again!
We purchased our Toyota Rav4 from Brent Brown Toyota. I don't remember the name of the salesman who helped us, because it was almost a year ago. They do a great job making sure that you have a vehicle to drive off the lot! They also work really hard to find you the vehicle of your choice. But lately, I've noticed that they are really great about servicing your vehicle! I know that I am in good hands whenever I use them. They are professional, and get you in and out super fast! They set up reminders on ...
If your in the Market for a new or used vehicle ask for Rick Elliott. he was very knowledgeable, Helpful and honest!!
They have always been friendly there, service is great, Jenn is super nice and easy to work with in the service department. Will continue service there 🙂
This was the best place to get my new Tacoma! We drove all the way from Las Vegas to purchase here because Todd R was so easy to work with. I hate dealing with car salesmen and Todd acted nothing like the usual car salesmen. He was straight forward with us, got us a great price and made it worth the trip up there to pick up the truck. I would highly recommend him and Sheldon in the finance department.
Always AWESOME!
Jenn was excellent and the service was quick and thorough.
I've purchased many cars in my lifetime. This was likely the most enjoyable buying experience of any of them. I am delighted with my new Avalon. Your sales representative, Kyle, was so good, I wrote a personal note to him. I found him knowledgeable, personable, and nicely balanced in his interest in me as a customer and his responsibilities to the dealership. I thought the deal he and management worked out with me was very fair. It was nice for once not to have a degree of buyer's guilt the next day after the purchase. My interactions with ...
Update: I was frustrated but Brent Brown has made it right! We worked with Andy and Brock who went above and beyond to get our problem solved and into a new car!
Buying a new Toyota from Brent Brown was by far the least painful car buying experience I’ve ever had. Nate (the sales supervisor) was wonderful and made sure that I completely understood my payment, what I was paying for and showed me the best option. He took me through everything step by step and when I had questions he didn’t act bothered or annoyed. I highly recommend him and will go back to him when I buy another Toyota. Also, Dallas, one of the salesmen, was pretty great. He made sure to get my payment as close to ...
Helpful and fast. They don't waste your time like so many other dealers.
Everybody was great and I love my new truck
I was pleasantly surprised at how quick and easy it was to get into the car I wanted. There was absolutely no pressure and the process was laid out and explained in a way that was very easy to understand. I worked specifically with Rick. He was professional and helpful, made sure that all of my questions were answered, and made sure that I was comfortable with everything before signing. I would definitely recommend this dealership to my friends and Family. Thanks, Rick!
Get your work done by Joel and his team. Joel's AWESOME!! 😜❤️
Beautiful and comfortable place to buy a car
Rick Elliott was my salesman and I highly recommend him to anyone who is looking to buy a car. He respected my budget and found every option that was available for the price I wanted. I appreciate the financial team there aswell. They made my new car purchase quick and easy. Thanks Brent Brown Toyota!
Great experience overall!
My experience at Brent Brown Toyota was really great! The car salesman Mack was super great and easy to work with. He didn't make me feel like I was being pressured into buying anything, and he was helpful in finding a car for me and giving me some other really good options to choose from. 🙂
Sean Taylor and Charles Hook were amazing to work with, Usually when u work at the same place you usually get put on the back burner. Being help only half ways doing a lot of the work on your own. I can honestly say not once did I feel that way Sean was very helpful and listen Ed to what I wanted, I would recommend my friends and family to Brent brown and not cause I work here too but, because I know they when get taken care of and walk away as happy as I did. Thanks for all ...
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